Doing productive and lasting business with others involves both parties being happy with the outcome – but that can easily be very elusive. With a combination of empathy, impact, patience and consistency this workshop peels back the turf from the emotional minefield; so that each participant can avoid accidentally blowing up a good interaction through error, but still dare to approach the red line safely, and make negotiation and relationship building move hand-in-hand rather than head-to-head.
This three-hour session is an interactive approach, offering insight, practice and feedback, covering:
- The difference between negotiating and haggling
- The Compromise trap
- Pendulum arbitration
- Making your impact skills work for you
- Why empathy helps you as well as them
This session is important for everyone but especially useful for
- Juniors who need practice at holding ground without
- Client relationship managers at the point of raising fees
- Professional services associates tasked with cross-selling and upselling
- Anyone raising children
Negotiation principles apply to so universally that each engagement needs a detailed briefing call! – please get in touch here
![](https://staging-spontaneity-shop.lg-cms.com/wp-content/uploads/2024/01/Negotiating-and-relationship-building-Spon-Shop.webp)
Testimonials
“Your agile approach, galvanising spirit, the energy you brought to the room, and in particular to some individuals, was really well received and was hugely appreciated. They felt it was a very worthwhile session and you gave them all tools that they will use.”
“The event was a huge success, and everyone is talking about it.”
Our other courses and workshops
We can deliver this material in single hour-long sessions, or interactively over a number of days. We can coach your people one-on-one in senior programmes, work with larger groups in a web seminar setting, or we can dial into your web conference or away-day. And we like a challenge so if you have an idea for something and you think we might be right for it, then please don’t hesitate to get in touch.
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2-3 hoursMake An Enquiry
Please enter your contact details with a few words about the reason for getting in touch, and one our team will get back to you promptly.
Often conversation is quicker than correspondence, so if you have a question that requires an immediate response, or would like to brainstorm a problem with one of us, feel free to call 020 7788 4080 – if we are not all occupied with other clients at that time we will pick up!